Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or borrow to fund gambling activity.

Age Verification

In the United Kingdom, you must be 18 years of age or older to gamble legally. We take age verification seriously and reserve the right to request proof of age from any user. If you are under 18, please do not attempt to access gambling services.

Warning Signs of Problem Gambling

Please review the following checklist. If you recognise any of these signs in your own behaviour, professional support is available:

• Gambling with increasing amounts of money to achieve the desired excitement
• Repeatedly trying and failing to control, cut back, or stop gambling
• Becoming restless or irritable when attempting to reduce gambling
• Using gambling to escape problems, relieve stress, or manage negative emotions
• Chasing losses by returning another day to try to recover money lost
• Lying to family, friends, or others to conceal the extent of involvement with gambling
• Jeopardising relationships, education, job, or career opportunities due to gambling
• Borrowing money or engaging in illegal activity to fund gambling
• Feeling a need to keep gambling activity secret
• Experiencing thoughts of suicide or self-harm related to gambling

Self-Help Tools & Protections

Responsible online casinos provide tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a given period
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Time-Out/Cool-Off Period: Take a temporary break from gambling (hours to weeks) without closing your account
• Self-Exclusion: Permanently or temporarily close your account if you feel you cannot control your gambling
• Account Closure: Permanently terminate your account with a casino operator

We encourage you to use these tools proactively to maintain a healthy relationship with gaming.

Support & Help Organizations

If you or someone you know is struggling with gambling, confidential support and advice is available from the following organisations:

United Kingdom

• GamCare – Free, confidential support for problem gambling
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop – National Self-Exclusion Scheme – Register for multi-operator self-exclusion across all regulated UK operators
  www.gamstop.co.uk
• Gamblers Anonymous – 12-step peer support programme
  www.gamblersanonymous.org.uk
• National Problem Gambling Clinic (NPGC) – NHS-funded specialist treatment
  London: +44 (0)20 7054 2345

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
  1800 858 858 (free, 24/7)
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de
  Telefonberatung Glücksspielsucht: 0800 137 27 00 (kostenlos, 24/7)

Need Help? Contact Us

If you are experiencing problems with gambling, please reach out for support immediately. There is no shame in asking for help. Professional advisors at the organisations listed above are trained to provide confidential, non-judgmental assistance.

If you are in crisis or having thoughts of self-harm, please contact emergency services in your country or a mental health crisis line.